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Change Readiness

The Change Readiness Checklist is a useful tool that can be used to measure the success of all business readiness activities prior to go live or launch.

It ensures that all areas have been considered and completed in preparation for the change.

Change Readiness

Areas to consider include:

Leadership

  • Are those leading the change owning it, visibly championing it and fully supportive of it?
  • Are the drivers for change identified?
  • Is there a clear vision?
  • Are the goals aligned to the strategic vision?

Stakeholders and Communications

  • Have stakeholders been identified?
  • Are the benefits and reasons for change clear?
  • Can the timings and phases be explained?
  • Is there a communications plan in place with a variety of communication methods?
  • Have communications been targeted to the appropriate audience?

Culture

  • Has the cultural context been assessed?
  • Can the change be linked to the University values and vision?
  • Can the cultural change be defined in words and actions?

Process

  • Are people aware of the new process?
  • How does the process impact on people and data?
  • Have service levels been agreed?

People

  • Are plans in place to identify and implement training and development?
  • Are there plans to pilot, ask for and learn from feedback?
DOWNLOAD the Change Readiness Checklist

 

Hints & Tips

  • Although this checklist is being introduced during the test and deliver phase, it is worth reviewing it early on the lifecycle so that change readiness activity can be well planned.
  • Review with the key stakeholders (Sponsor, Lead) to ensure everyone is in agreement and is aware of the activities required.
  • Above is a selection of the items to consider for change readiness; feel free to add items that are applicable to your initiative.