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Continuous Improvement

 

What does 'great' look like?

A university where services are delivered as efficiently as possible? An environment where everyone is empowered to make changes to the way they work? A culture in which teams collaborate across boundaries to bring about improvements? This is what continuous improvement is all about.

It’s a university-wide project designed to create an organisation and a culture in which improvement is habitual. While it brings measurable improvements in performance and delivery, it also gives us the understanding we need to make better decisions and adapt to future ways of working.

It involves learning, tools and techniques, but continuous improvement is more than just a training programme.
It’s a different way of thinking about how we work together – which ultimately promises to deliver better experiences for staff and stakeholders across the University. Here’s where we begin.

About

We work with teams who are looking to embed Continuous Improvement as a way of working, developing the skills of individuals and teams. We help teams to create capacity to improve what they do on a day to day basis; ensuring that value is constantly and consistently delivered.

Work with us

We offer a wide range of support including facilitation, events, training and support for projects. We are also building a community of like-minded people who are interested in continuous improvement across the University.

Case studies

Find out more about how our network is bringing continuous improvement to life across the University.

Contact

Need some help but not sure where to start? Don't be shy, we want to help. We may not have the answers for you but we may know someone who can help.